Customer Feedback Updated July 2025
The feedback of our customers is crucial in enabling us to improve our services. We survey our customers once a year after they have used our services asking for a comparison against our competitors in five categories. Below you can see how we rated and comments received.
Jana , Czech Republic
Thank you very much for your prompt reply and for taking the time out to overview and manage this particular issue and situation.
As always you have kept your word and acted in a prompt and professional manner at all times and continued to develop exemplary good customer relations and proved to be invaluable when communicating clear and concise technical information from my side to the engineering team within Lektronix and I thank you and appreciate all of your help and support till present day.
This is a leading example of how good customer relations should be developed and maintained, keep up the good work.
Graham, Managing Director
Robert , Poland
Karol , Poland
Matteo, Ortona
Steve , UK
Rating Scale: 1 = Much Worse Than | 3 = Same As | 5 = Much Better Than
Convenience
Comparing Lektronix to our competitor(s), how convenient is it to work with us?
4.64 Average based on 4479 reviews.
Price
Comparing Lektronix to our competitor(s), how do you rate our prices?
4.23 Average based on 4479 reviews.
Quality
Comparing Lektronix to our competitor(s), how do you rate the quality of our services?
4.69 Average based on 4479 reviews.
Communication
Comparing Lektronix to our competitor(s), how do you rate our communication?
4.79 Average based on 4479 reviews.
Turnaround
Comparing Lektronix to our competitor(s), how do you rate our turnaround?
4.36 Average based on 4479 reviews.
Case Studies
What Are The Benefits?
State of the Art Workshops
Our workshops and custom built test rigs have the latest technology.
Experienced Engineers
Our highly skilled engineers are equipped to repair a broad range of parts.
International Sales Team
Speak to one of our sales representatives in your language.
12 Months Warranty
All our repairs and spares come with 12 months whole of unit warranty.